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Programmes

Our work is divided into seven programmes: humanitarian assistance, livelihoods and economic recovery, mental health, education and awareness, counselling, community, and advocacy and protection.

In addition to providing services, the Estonian Refugee Council also actively provides advocacy and protection monitoring. We stand for the rights and well-being of refugees at local, national and international levels. We consistently collect feedback from refugees on good practices, bottlenecks, and systemic violations. If we can help solve the problems of refugees, we will.

Report a violation of refugee rights to our email or hotline: +372 5881 1311

Contact us about this programme: protection@pagulasabi.ee 

2 year old boy hugs mom in a beach
Countries:
521
244

The Community Programme contributes to the creation of more complete and stronger communities by supporting refugees in adapting to a new society and the local or host community in involving new arrivals. To this end, we organize community events and various group activities and children's and youth camps all over Estonia.

Contact us about this programme: community@pagulasabi.ee 

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Countries:
521

The purpose of the counselling programme of the Estonian Refugee Council is to provide displaced people with important information and need-based assistance, and to support refugees' adaptation and independence.

Counselling Programme activities: 

  • Adaptation trainings:

"Estonia as an e-country". "Digital services", "How to start a business", "Legal issues on the example of Estonia and Ukraine", "Learning opportunities and interest education in Estonia from young people to adults", "Adaptation of children and parents in Estonia", "Estonian social and health care system and services", "Pensioners in Estonia - legal and health issues and adaptation'.

  • Support person service:

We offer support person service. The need for service is decided by local governments. After you are assigned to the service, you will receive a support person from us. The main tasks of the support person: consultations, explanations, networking and information.

  • Newsletter for all refugees twice a month in Russian and Ukrainian and once a month in English and Estonian.

 

Counselling service (with pre-registration) is available at Vambola 6, Tallinn or ONLINE. 

Call us +372 5881 1311 | Mon-Fri 10 a.m. to 5 p.m., or use WhatsApp or Viber: +372 5464 0007

Contact us about this programme: counselling@pagulasabi.ee 

Meeskond suvepäevadel 2023
Countries:
521

The Education and Awareness programme raises awareness about forced migration and integration by highlighting the new possibilities and challenges accompanying migration. 

Education and Awareness Programme activities:

  • Counselling and training of educational staff. For kindergartens and schools, we offer individual counselling and training for more successful reception of children and youth with a migrant background.
  • Guest lectures and materials for educational institutions. We conduct educational classes on migration and integration for students in schools and provide materials for teachers and youth workers to deal with these topics.

Contact us about this programme: education@pagulasabi.ee 

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Countries:
521

The programme provides timely, effective and need-based assistance to people who have had to leave their homes or have been otherwise affected by armed conflicts or natural disasters.

Food distribution in Ukraine
Countries:
243
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The purpose of the Livelihoods and Economic Recovery Programme is to support the self-sufficiency of people who have suffered as a result of crises, helping them to start a business and enter the labour market.

Programme activities:

  • Entrepreneurship programmes and mentoring. Entrepreneurship programmes provide partici- pants with hands-on training and guidance to start a business or develop an existing business. Through mentoring, we offer guidance from experienced entrepreneurs or experts to help participants bring their ideas to life.
  • Labour market programmes.
 Labour market programmes are aimed at those people with a migrant background who want to enter the Estonian labour market, change jobs or find a job that matches their qualifications.

Contact us about this programme: livelihoods@pagulasabi.ee 

Enterprise in Kakuma refugee camp, Kenya
Countries:
521
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The purpose of the programme is to offer various activities supporting mental health, including therapies, group and individual activities, in order to increase the psychological well-being of refugees and ensure a healthier and more balanced society on a larger scale.

Mental Health Programme activities:

The MindSpring programme is a group-based programme for refugees that supports coping in a new and foreign country. Participation in the programme raises the awareness of group members, provides new knowledge and skills that help to better understand the new situation and cope with daily challenges, prevent problems and create a basis for a social network. 

The MindSpring method is unique because the group meetings are led by a trained coach with similar experience, origin and language who understands the problems of the participants and thereby creates a sense of trust and security.

We offer the MindSpring programme to three target groups: parents, youth and children.

Contact us about this programme: mentalhealth@pagulasabi.ee 

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Countries:
521
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