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In addition to providing services, the Estonian Refugee Council also actively provides advocacy and protection monitoring. We stand for the rights and well-being of refugees at local, national and international levels. We consistently collect feedback from refugees on good practices, bottlenecks, and systemic violations. If we can help solve the problems of refugees, we will.
Report a violation of refugee rights to our email or hotline: +372 5881 1311
Contact us about this programme: protection@pagulasabi.ee
The Community Programme contributes to the creation of more complete and stronger communities by supporting refugees in adapting to a new society and the local or host community in involving new arrivals. To this end, we organize community events and various group activities and children's and youth camps all over Estonia.
Contact us about this programme: community@pagulasabi.ee
The purpose of the counselling programme of the Estonian Refugee Council is to provide displaced people with important information and need-based assistance, and to support refugees' adaptation and independence.
Counselling Programme activities:
"Estonia as an e-country". "Digital services", "How to start a business", "Legal issues on the example of Estonia and Ukraine", "Learning opportunities and interest education in Estonia from young people to adults", "Adaptation of children and parents in Estonia", "Estonian social and health care system and services", "Pensioners in Estonia - legal and health issues and adaptation'.
We offer support person service. The need for service is decided by local governments. After you are assigned to the service, you will receive a support person from us. The main tasks of the support person: consultations, explanations, networking and information.
Counselling service (with pre-registration) is available at Vambola 6, Tallinn or ONLINE.
Call us +372 5881 1311 | Mon-Fri 10 a.m. to 5 p.m., or use WhatsApp or Viber: +372 5464 0007
Contact us about this programme: counselling@pagulasabi.ee
The Education and Awareness programme raises awareness about forced migration and integration by highlighting the new possibilities and challenges accompanying migration.
Education and Awareness Programme activities:
Contact us about this programme: education@pagulasabi.ee
The programme provides timely, effective and need-based assistance to people who have had to leave their homes or have been otherwise affected by armed conflicts or natural disasters.
The purpose of the Livelihoods and Economic Recovery Programme is to support the self-sufficiency of people who have suffered as a result of crises, helping them to start a business and enter the labour market.
Programme activities:
Contact us about this programme: livelihoods@pagulasabi.ee
The purpose of the programme is to offer various activities supporting mental health, including therapies, group and individual activities, in order to increase the psychological well-being of refugees and ensure a healthier and more balanced society on a larger scale.
Mental Health Programme activities:
The MindSpring programme is a group-based programme for refugees that supports coping in a new and foreign country. Participation in the programme raises the awareness of group members, provides new knowledge and skills that help to better understand the new situation and cope with daily challenges, prevent problems and create a basis for a social network.
The MindSpring method is unique because the group meetings are led by a trained coach with similar experience, origin and language who understands the problems of the participants and thereby creates a sense of trust and security.
We offer the MindSpring programme to three target groups: parents, youth and children.
Contact us about this programme: mentalhealth@pagulasabi.ee